Family Support

Access diverse resources and learning opportunities, while making community connections.

What We Do

The Family Support Department provides a variety of programs and services focused on supporting families and individuals in strengthening their protective factors and building resilience. We strive to provide welcoming and culturally responsive services that promote prevention, well-being and community connections.

Programs and Services

Parenting Classes

Positive Discipline and Circle of Security

Promoting First Relationships

One-on-One Parent Coaching

Community Outreach Program

Kaleidoscope Play & Learn Program

Program Description

Parents, caregivers, and children 0-5 years old are invited to come play, create and learn during this facilitated play time.  Activities include art projects, story time, free play and parent/caregiver education opportunities. Groups are free and open to children and adults of all abilities.

Program Eligibility

All are welcome. Appropriate for families with children 0-5. Adult must be present with child(ren).

Schedule Updated effective July 1, 2024

Mondays – 10:30am – 12:00pm Facilitated in English and Spanish (all languages welcome) 

Wednesdays – 10:30am-12:00pm Facilitated in English and Spanish (all languages welcome)

Thursdays – 10:30am-12:00pm Facilitated in Spanish (all languages welcome)

Location: Center for Human Services 17018 15th Ave NE Shoreline, WA 98155

We invite you to join us virtually to stay connected to   Early Learning and Parent/Caregiver education and resources.  Join our CHS Kaleidoscope Play & Learn Facebook group.  Click here!

Promoting First Relationships

Program Description

This is an early intervention program that promotes the importance of the child’s first relationships with their primary caregiver, meeting and understanding their social emotional needs and building a secure attachment.

This program is an opportunity for families with children 0-5 years old to engage in weekly one-on-one play and engagement sessions with the support of a certified PFR provider. This program includes video recording for the family to reflect on their interactions and the strengths they bring to their relationship.

Provided in Spanish and English.


We are currently serving King and Snohomish County residents at our Bothell and Shoreline office locations.

Positive Discipline for

Families Program

Circle of Security


Program Description

The Positive Discipline for Families Program is a series of 7 or 8 weekly classes (facilitated in English and Spanish) for parents/caregivers who want more cooperative and respectful relationships with their children.

Through this program participants can learn tools to:

  • Be more effective as a parent and have fun in the process
  • Discipline with kindness and firmness at the same time
  • Raise responsible and respectful children
  • Strengthen your social support network
  • Reduce your stress and strengthen your family’s resilience.

The courses are facilitated by certified Positive Discipline Association educators.

Program Eligibility

This program is for families with children of any age. 

Currently prioritizing families living in the cities of Bothell, Shoreline, Kenmore, Lake Forest Park and Federal Way, or part of the Edmonds School District. 

Program Description

The Circle of Security Parenting class is a series of 8 or 9 weekly classes. This is an early intervention program that offers tools to strengthen bonding and attachment with your child(ren).

Through this program participants can learn tools to:

  • Understand their child’s emotional world by learning to read emotional needs
  • Support their child’s ability to successfully manage emotions
  • Enhance the development of their child’s self esteem
  • Honor the innate wisdom and desire for their child to be secure

The courses are facilitated by certified Circle of Security Parenting International educators.

Program Eligibility

Focus population for these classes are parents/caregivers with at least one child under the age of 6. Maximum of 10 participants per series.

Currently prioritizing families living in the cities of Bothell, Shoreline, Kenmore, Lake Forest Park and Federal Way, or part of the Edmonds School District. 


Follow our CHS Family Support Parenting page on social media to stay up to date on program offerings and information.

Facebook Page: click here

Instagram handle: positive_discipline_chs

Kinship Caregiver Support Program

Program Description

Support groups and services that respond to the unique challenges and experiences of Kinship Caregivers and those playing the vital role of raising their relative’s children.

Program Eligibility

Any adult who is in the position of guardian (formally or informally) of a relative’s child 0-18 years of age.

How to access service

Contact the program staff to set up an initial one on one appointment to create a support plan and enroll in the support group.

Program Schedule

Enroll to engage in a way that works best for you. We offer one on one appointments and monlthy group gatherings at our Shoreline location (170th & 15th). 

Program Staff Contact

Tamara Piwen

Out of School Time Program

Program Description

In partnership with King County Housing Authority, we provide a variety of Out of School Time activities for youth residents of Ballinger Homes in Shoreline. Activities are focused on academic and social emotional learning and development.

Program Eligibility

Youth residents living at Ballinger Homes in Kindergarten – 12th grade who would like to receive afterschool academic support and engage in leadership and enrichment activities that strengthen positive and pro-social skill development and learning.

Program Schedule

The Out of School Program generally operates the following days and times. Please contact the Program Coordinator for specific information:

Homework Factory Program

for youth residents K-12th grade

K-5th graders – Tuesdays 3:30 -5:30pm

K-12th graders  – Wednesdays 1:30 -5:00pm

6th-12th graders – Thursdays 2:30 – 5:00pm


Summer Programming (July – August)

Camp Ballinger – for youth residents K – 12th grade (K-8th grade are participants and 9th – 12th graders are in a leadership position and earn community service hours)

Tuesdays, Wednesdays and Thursdays 12:00pm – 5:00pm

We encourage Ballinger Homes residents to follow us on Facebook and Instagram for current programming updates and information.

Community Outreach Program

 Program Description

In partnership with City of Shoreline & City of Bothell, we have Bilingual Community Outreach Specialists on staff that will work with residents of these cities to engage in a process to explore the social determinants of health & vital conditions that impact their family health & well-being. Through this process our staff can support families with addressing the impacts of COVID-19 through a case management process that can include referrals to resources, navigating benefit systems and potential financial relief in the areas of housing, utilities, food and transportation.*

Program Eligibilty

Residents of Bothell or Shoreline who are seeking support with recovery of the financial, emotional and physcial impacts of COVID-19. We ask participants of this service to engage in the following activities:

  • Enroll as a participant by completing a registration form
  • Show proof of residency and identification
  • Engage in a screening/assessment of the Social Determinants of Health/Vital Conditions
  • Complete a survey regarding the impact of the support recieved.

*Funding is limited and financial support is not guaranteed.

Program Staff Contacts (English & Spanish language)

Bothell Residents:

Irina Escorcia

Shoreline Residents:

Angelina Roman

Other Resources

Clothing Exchange

Clothing Exchange – donations of children’s clothing birth – age 6 are accepted and available to the public at our Shoreline location 17018 15th Ave NE Shoreline, WA 98155.

WIC Program (Women, Infants and Children)

WIC Program (Women, Infants and Children) – Public Health provides the WIC program at our Shoreline location 17018 15th Ave NE Shoreline, WA 98155. For more information call (206) 447-0014.