CHS has prepared to serve clients through telehealth in response to COVID-19 and social distancing measures. CHS is using video-based services to engage our clients. By utilizing video-based services CHS wants to promote connectedness to a social support and make their therapeutic experience possible. Our focus is continuity of care while also providing safety, stability, normalcy, and hope for our clients and team members.  

For more information, please contact our Screening team at 206.362.7282.

What is Telehealth? Telehealth is the online, professional service between a provider and a client through telecommunication technology, connecting the client to the provider for service. 

Who Might Use Telehealth Services? Telehealth services are offered to existing and new clients.  We are able to offer services to individuals seeking help with stress, anxiety, substance use, or other behavioral health concerns. Telehealth is an effective tool to continue or begin therapy during these uncertain times.  If you need help, contact Screening to set up an assessment, if appropriate. CHS accepts Medicaid and some private/commercial insurance. 

How Do Online Therapy Sessions Work? Telehealth therapy works very similarly to face-to-face therapy with the difference being that the therapist and client are in separate locations. 

Sessions are scheduled and conducted using a secure phone or video platform; some clients use texting as a way to stay connected as well. Therapists are able to conduct sessions, use techniques and activities as they would use in face-to-face interactions. 

Are Our Telehealth Therapy Sessions Private? Licensed therapists are legally bound to privacy laws and confidentiality to protect the content of every client session, whether in-person or virtual. Therapists work in a private, and confidential space while working with clients both in-person and via telehealth. Clients are encouraged to be in a private area while engaging in sessions with their therapist.

Benefits of Telehealth for Clients Due to minimizing some barriers, telehealth is accessible to more people, including those with disabilities, anxiety, demanding work schedules, and transportation challenges, to name a few. Some clients may also feel safer engaging in therapy from home.